Privacy Policy


Privacy Policy for Elevated Counseling and Wellness


Effective Date: April 16, 2025
Elevated Counseling and Wellness (“we,” “our,” or “us”) respects and values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website and interact with our services, including our advertising through Meta (Facebook and Instagram).


1. Information We Collect
When you visit our website or interact with our ads, we may collect the following types of information:

  • Personal Information: If you fill out a contact form, request an appointment, or otherwise communicate with us, we may collect personal details such as your name, email address, phone number, and other identifying information you provide voluntarily.
  • Non-Personal Information: We may collect information automatically through cookies and similar technologies, such as:
  • IP address
  • Browser type and device
  • Pages visited and time spent on the site
  • Referral source (e.g., from an ad or social media platform)
  • Meta (Facebook) Tracking: We use the Meta Pixel to understand the effectiveness of our Facebook and Instagram advertising campaigns. This allows us to reach more people who may benefit from our counseling services and tailor our outreach accordingly.


2. How We Use Your Information
We use your information to:

  • Respond to inquiries and appointment requests
  • Provide and improve our services
  • Understand website traffic and user behavior
  • Create more effective advertising campaigns
  • Store and manage leads using a third-party marketing CRM
  • Comply with applicable laws and regulations

We do not sell your personal information to third parties.


3. Third-Party Tools and Cookies
We use third-party tools such as Meta Pixel and our marketing CRM to collect and store information. These tools may use cookies to track user behavior and help us optimize performance.
You can control or disable cookies through your browser settings. For more information about how Meta collects and uses your data, visit Meta’s Privacy Policy.


4. Data Storage and Security
Your information may be stored securely in a third-party marketing CRM used for outreach and communication. We use reasonable security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is entirely secure.


5. HIPAA and Health Information
Please note: While this website may collect limited personal information through forms, it is not intended to collect or transmit Protected Health Information (PHI) as defined by HIPAA. For any communication related to therapy or clinical care, please contact us directly by phone or use our secure, HIPAA-compliant systems when available.


6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:

  • Access, correct, or delete personal data we have about you
  • Opt out of tracking cookies
  • Request more information about how your data is being used

To exercise these rights, contact us using the information below.


7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Elevated Counseling and Wellness
  163 W 1600 S, Suite 3, St. George, UT 84770
  (435) 301-6865
  justin@elevatedcw.com